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Mobile App Overview

What is Muneris Mobile Ordering

Muneris Mobile Ordering is an Android device application that enables restaurant staff to take orders and process payments away from traditional point-of-sale terminals. The app integrates directly with Oracle Simphony POS systems and supports multiple payment providers for card processing.

Core Capabilities

  • Table-side ordering on Android devices
  • Real-time integration with Oracle Simphony POS systems
  • Card payment processing through integrated payment provider apps
  • Round-based ordering system for flexible order management
  • Multi-device coordination for team-based restaurant operations
  • Digital receipt generation with QR code access for customers

Technical Architecture

Platform Requirements

  • Android devices smartphones with and without printers
  • Oracle Simphony POS integration via STS (Simphony Transaction Service)
  • Payment provider apps installed on each device for card processing
  • Network connectivity for real-time POS communication

Core Integrations

Oracle Simphony Integration

  • Direct POS connection through Simphony Transaction Service (STS)
  • Real-time order posting to restaurant's existing POS system
  • Menu synchronization with Simphony item configurations
  • Check management coordinated with POS operations

Payment Processing Integration

  • Provider-specific apps handle card transactions (Viva, Softpay, Worldline, Adyen)
  • Integrated payment flow within ordering workflow
  • Tip processing with configurable tip modes
  • Receipt generation with digital QR code access

Admin Portal Integration

  • Device configuration managed through admin.muneris.app
  • Property setup and payment provider configuration
  • QR code generation for device setup and app configuration

Operational Overview

Device Setup Process

  1. QR code scanning from admin portal for initial configuration
  2. Email confirmation to activate device for restaurant use
  3. App validation confirms payment provider app installation
  4. Automatic configuration of restaurant settings and integrations

Ordering Workflow

  1. Round-based ordering allows multiple order additions to single check
  2. Real-time menu access from Oracle Simphony system
  3. Team coordination across multiple devices for large parties
  4. Flexible check management with split bills and order modifications

Payment Processing

  1. Integrated payment flow within the ordering app
  2. Provider app handling for secure card processing
  3. Tip mode configuration (percentage, fixed amount, or custom)
  4. Digital receipt delivery via QR code for customer access

Multi-Device Restaurant Deployment

  • Coordinated operations across multiple devices
  • Shared check management for team-based service
  • Device-specific configuration managed centrally through admin portal
  • Automatic failover capabilities for device reliability

Security Model

  • Device-specific authentication through email confirmation process
  • Encrypted communication with Oracle Simphony and payment providers
  • No sensitive data storage on individual devices
  • Automatic security updates through app update mechanism

This mobile app provides restaurants with flexible, integrated ordering and payment capabilities while maintaining seamless integration with existing Oracle Simphony POS infrastructure.